Terms and Conditions

Use of the Paperworks Inc Website is subject to acceptance of these Terms and Conditions.

DISCLAIMER AND LIABILITY

Every effort has been made to ensure the information contained on this Website is correct, however Paperworks Inc makes no warranty as to the accuracy, comprehensiveness, or correctness of any products on this Website, and provides all products on an “as is” basis.

Paperworks Inc, including our partners, directors, officers, employees, agents, contractors, and other third parties associated with running the Website, to the maximum extent permitted by law, disclaim all liability and responsibility for any loss or damage that might be suffered by you or any third party caused by the Website or the products sold on it INCLUDING, WITHOUT LIMITATION, LOSS OR DAMAGE SUFFERED AS A RESULT OF NEGLIGENCE.

PRIVACY

For information on how we collect and handle personal information please see our Privacy Policy.

PERSONAL INFORMATION

While purchasing products from the website can be done through guest checkout, you may opt to register yourself as a user for ease of continuous use. As a registered user you are required to provide Paperworks Inc with accurate personal information including a valid email address. Provision of another person’s details as your own will not be deemed acceptable.

As an aide to fraud prevention we may require proof of identification of the cardholder prior to releasing the order.

Any personal information collected by Paperworks Inc shall not be disclosed to any third party unrelated to Paperworks Inc’s business unless such a disclosure is authorised or required by law, or you have expressly consented to such a disclosure. Paperworks Inc otherwise relies on its Privacy Policy.

CREDIT CARD INFORMATION & PAYMENT

Credit card information collected for the purpose of payment of products purchased at Paperworks Inc is securely processed through our sole payment gateway which is Paypal. For more information regarding Paypal, please go here.

Credit card information will be will not be visible to Paperworks Inc customer service operators.

Provision of credit card information as payment for the product/s constitutes an agreement for your purchase of the selected product/s.

You must not pay or attempt to pay for product/s using fraudulent credit card information.

SECURITY OF YOUR ACCOUNT

If you create an account with Paperworks Inc, you will be required to provide a password. You acknowledge that you are solely responsible for maintaining the security of your password.

Each time you use the password, you will be deemed to be authorised to access and use the Website in a manner consistent with these Terms & Conditions. This means that you are responsible for any products purchased using your account details.

You must notify Paperworks Inc if at any time you believe someone other than yourself has unauthorised access to your password.

PRICING AND GST

All prices on the Website are quoted in Australian dollars and does not include GST as Paperworks Inc is not yet required to be registered for GST.

All prices are subject to change. All prices displayed on this Website are only valid online at the time shown.

STOCK AVAILABILITY

Paperworks Inc attempts to present the availability of stock accurately. However, stock availability constantly varies and is only valid at the time shown.

If an ordered item isn’t available or we are unable to fulfill your order within a reasonable time as agreed with you, we may attempt to arrange an alternative item or will cancel the purchase and provide a full refund.

CUSTOMER COMMUNICATIONS

For information on how Paperworks will communicate with you please see our Privacy Policy.

ORDER CANCELLATIONS

Once you have placed and completed payment for your order, processing of said order immediately begins. Paperworks Inc will be unable to cancel, add, remove or make changes to your order including your delivery details, items, or removing the items from your order. If you require special arrangements, please contact the studio directly.

Paperworks Inc also reserves the right to cancel your order if:

  • We are unable to process payment on the credit card provided
  • You provide invalid personal details
  • If, when required, you cannot provide acceptable proof of identity
  • The product has become unavailable
  • If, for any reason, we don’t reasonably believe we can successfully complete delivery

Paperworks will attempt to notify you before cancelling your order. A refund may be issued to the credit card provided during the purchase process.

DELIVERY

Paperworks Inc will use the services of Australia Post. Full payment is required before shipping. We will post the product within two business days if the product is in stock. If the product is not in stock we will get in touch and advise you with an estimated postage date within one business day.

PRODUCT DISCLAIMER

Products may vary from those depicted on the shop photos as each product is uniquely crafted depending on the season, style and creative inspiration of the artisan at work. Nonetheless we will endeavour to ensure the product meets the standard of those depicted.

We are not liable for damage during shipping. Products can be insured at the buyers cost – please contact us to arrange.

RETURNS

On provision that a damage did not occur in transit, Paperworks offers a Free Return Policy if the product is faulty or do not do what it is intended to do. This policy includes rights you are entitled to under Australian Consumer Law.

You are not liable for the postage cost of returning products purchased if returning the products from within Australia via Paperworks nominated courier service, provided your order has left the studio in a faulty condition. When a return is authorised, Paperworks will pay for a courier/postal service, nominated by us, within Australia to have the product returned to us.

No products are to be shipped internationally and if a product was shipped to you by a third party, we are not liable for any returns or its associated costs.

If the product is faulty when you received it you may choose to return the product to Paperworks for a full refund. This must be reported immediately upon receipt of the product. Faults will be assessed by our studio staff. If the product is found to have not met the required standard when it left the studio, you will receive a full refund.

REFUNDS

Refunds will only be issued when either the product was faulty when supplied or could not be supplied within a reasonable timeframe. Refunds will only be made to the original account used for payment. In some limited circumstances we may make a refund to an alternate account if the original has been cancelled or is not available.

Due to the nature of the product, Paperworks will not consider requests for refunds after 7 days of delivery.

LOSS OF GOODS

The risk of loss of goods shall be passed to you upon our delivery of the product to Paperworks’ nominated delivery company. We suggest you insure your purchase. Paperworks will not be held responsible for any loss, damage or liability as a result of this authority.

LINKS

The Website may contain links to other websites on the Internet that are owned and operated by third parties. You acknowledge that we are not responsible for the operation of or content located on or through any such other website.

DISPUTES

This contract will be governed by the laws of ACT, Australia. Any dispute arising out of your use of the Website, or the products purchased on it, will be subject to the exclusive courts of that jurisdiction.

SECURITY

When you register your personal details to establish an account or to place an order, a secure server is used. Secure Sockets Layer (SSL) encrypts the information you send through this website. Paperworks makes no warranty in respect of the strength or effectiveness of that encryption and accept no responsibility for events arising from unauthorised access of the information you provide.

COPYRIGHT

All information, text, material, graphics, software and advertisements on the Website are Copyright (c) of Paperworks its suppliers and/or licensors, unless expressly indicated as otherwise.

The Website content is protected by Australian and international copyright and trade mark laws.

You must not modify, copy or distribute the Website content in any way except as expressly provided for on the website or expressly authorised in writing by Paperworks .

You must not frame or embed in another website any of the material appearing on this website without our prior written consent.

CHANGES TO TERMS AND CONDITIONS

Paperworks Inc reserves the right to change these Terms and Conditions of its service without informing you. You should check our Website regularly for any updated Terms and Conditions.

The Terms and Conditions for existing orders shall be upheld by Paperworks .

CONTACT US

You can find our contact details on our Contact Us